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I also purchased a 3000psi pressure washer which did not work on receipt. I sent a refund request and even included video of the machines defect.

This company offered me less than 50% refund and said I could keep the defective product in order to avoid the time and hassle of a return. If I chose to return it I would be responsible for shipping charges (VA to CA). WHAT a rip off.

I do not recommend this company at all. Very Shady.

Product or Service Mentioned: Pressure Washer.

Reason of review: Bad quality.

Company wrote 0 private or public responses to the review from Aug 25.
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Those are relatively easy to fix. I'd have taken the 50% and fixed it myself ...

it's a motor, a pump, and a nozzle - simple. Unfortunately, you failed to describe the symptoms so I can't tell you exactly what is wrong. It's either electrical supply and function or pump malfunction.

You don't expect this from new equipment, but at 50% less I'd take a stab at it. It may be some 10 cent seal or a loose wire.

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